Total
Customer Satisfaction is our primary objective at General
Monitors. Through presale technical seminars, electronic
documentation, customer product training seminars, maintenance
programs and the Technical Services Group, we want you
as a customer for life. Here you'll find a variety of
tools to assist you with our products.
We
pride ourselves on the relationships we have built
with our customers over the past 50 years. Let us know how
we're doing. Send
us your comments and who knows, you just might
see them on this page. You can also share your experiences on our social media sites - Facebook, LinkedIn, and Twitter. Here is just a sampling of the comments we
have received:
Quality service and support, like that you have
provided, does not
go unnoticed.
I have dealt with a multitude of vendors. You guys do
it significantly better than anyone I've ever dealt with
on a first-contact basis.
Your tech support and service people are some of the best
that I speak to. Kudos.
We had an emergency order that impacted start up of our
Power Plant. Thank you for a fast turnaround.
It's hard to compare with others when we only use General
Monitors and as far as customer service you guys are second
to none. I sincerely appreciate all of the hoops you guys
jumped through last weekend.
My experience with General Monitors and their product
has been outstanding. I have been working with the General
Monitors product line for over 12 years.
Have worked with several types of detectors and GM is
by far the best I've been associated with.
20 years experience and quite satisfied with products.
None of the other brands of gas detectors we have used
come close to the reliability of our General Monitors
units. We have had
no failures of any kind, even after a compressor explosion.
They all perform perfectly.
Great product. This is how I would build and sell monitoring
equipment!
If I were on a life support system, I would feel a lot
better if I looked over at the equipment and saw the GM
logo on it.
Appreciate the ease of calibration and field work. Great
delivery response time!
Your products consistently perform quite well for us.
Very few problems, even long term. Keep up the good work!
Quality service and support, like that you have
provided, does not
